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Practical info

Info /

Practical info

When and where

Where /
Egeskov Slot, Egeskovgade 22 5772, Kværndrup

When /
Heartland 2024 takes place from the 13th – 15th of June.

Festival Site /
The opening hours for the festival site are:

Thursday, June 13 from 12.00–03.00
Friday, June 14 from 10.00–03.00
Saturday, June 15 from 10.00–03.00

Wristband /
The opening hours for wristband attachment have not yet been announced.

Check-in /
All check-in takes place at the main entrance.

Map /
The map for 2024 has not yet been revealed.

Parking /
The opening hours of the parking area have not been announced yet.

Accommodation /
The campsite is open for guests from Thursday, June 13 at 10:00 until Sunday, June 16 at 12:00.

Check-in at Hotel Heartland and Bed & Breakfast is open for guests from Thursday, June 13 at 11:00. Check-out no later than Sunday, June 16 at 11:00.

Join Heartland

You can either participate in Heartland 2024 with one of our many ticket types or as a volunteer.

Types of tickets /
You can participate in the Heartland festival with a partout, 2-Day or 1-Day ticket. Regardless of how many days you choose to be at the festival, it is possible to get the ticket in question with a discount if you live in Faaborg-Midtfyn commune or are under 25 years old. Read more about the different ticket types here.

Volunteer /
In addition, you can participate in Heartland as a volunteer either before, during, or after the festival. As a volunteer, you of course get access to the festival site, the camping area, and a volunteer area. When you volunteer, we also provide food and drink during your shift. In addition, your association can also become part of a large community and work at the festival, while at the same time earning a little for the association fund. Read more about volunteering here.

Facilities

Water stations / 
There will be water dispensers to be found on the festival site. You are welcome to bring your own water bottle to fill up.

Bathing facilities /
If you stay at our camping area, Dreamland, there are free bathing facilities.

Disability conditions / 
You can read all practical information about disability conditions at Heartland here.

Garbage sorting /
We have set up different bins and encourage you to sort your waste into the following categories: – Bio Waste – Residual Waste – Plastic

App / 
Instead of a physical program, you can get all of Heartland in your pocket with our app. Get an overview of the festival program and choose your favorites. The app is continuously updated during the festival about any program changes and news. The app for 2024 has not yet been revealed.

Mobile charging /
Information about mobile charging will follow at a later stage.

Take care of your ears /
You can get earplugs on the festival site in the bars.

Payment Methods

Cashless festival /
Heartland is a cashless festival, i.e., it is not possible to use cash or buy cash cards at the festival in 2024. It is only possible to pay with common Danish and international payment cards as well as Apple Pay and Google Pay. NB: The fact that Heartland is a cashless festival also means that there are no ATMs on the festival grounds.

Children

We encourage all parents and guardians to use common sense and caution. Make sure to protect their little ears properly and avoid bringing very young children too close to the stages during concerts.

Children aged 0-12 must have a child ticket. There are two types of children’s tickets; one for children from 0 to 5 years and one for children from 6 to 12 years. Children aged 13 and over must have regular festival tickets.

Children under the age of 6 can enter the camping area without a camping pass if accompanied by an adult with a camping pass. Children from the age of 6 must have their own camping pass.

The ‘Hjerteland’ area on the festival site is aimed at families with children aged 3-13. There will be concerts and musical experiences for both young and older children, and you will be able to participate in several workshops and activities.

What to bring

Food and drinks /
We have provided everything you need at the festival site, but if you still need to satisfy your hunger or thirst, you are allowed to bring your own food and drinks to the camping area.

Umbrellas / 
Make sure to pack your rainwear. Umbrellas are not allowed on the festival grounds.

Pets / 
Pets are not allowed at the festival.

Furniture /
It is not permitted to bring chairs onto the festival site. We will ensure that there are soft, hard, large and small seats for everyone at the festival site.

Bags (on the festival site) /
We recommend leaving large bags at home. If you do bring a large bag, expect to wait a little longer in line to have it searched. It is possible to have unwanted luggage and personal belongings handed in and stored in the cloakroom at the entrance.

Photo and video equipment / 
We know that many people want to capture and share all the good memories from the festival, but filming and photography is only allowed using mobile phones and/or pocket-sized video/photo cameras. Selfie sticks are not allowed. Tape recorders, video cameras and professional still cameras are not permitted without press accreditation.

Rules of order

Alcohol and tobacco /
Remember to bring your ID. Young people under the age of 18 cannot buy alcohol or tobacco.

Narcotics / 
If you are offered or see someone consuming or selling drugs at the festival site and camping area, please contact one of our guards immediately as this is not allowed.

Gas cartridges / 
It is not permitted to use gas cartridges at the festival and camping area.

Open fire / 
Open fires are not permitted at the festival site and camping area.

Behavior /
Heartland does not tolerate or accept discrimination based on gender, race, religion, or sexual orientation, as well as violent behavior or verbal harassment. As a guest at the festival, we all have a responsibility to help each other make Heartland a nice place to be. If you experience or witness transgressive or discriminatory behavior, you must immediately contact the guards who are around the festival site. Violation of the order regulations in their entirety may result in prosecution, expulsion and/or a police report. If a young person under the age of 18 does not comply with the rules of order, in addition to the above-mentioned sanctions, relevant authorities and parents may be notified.

Lost & Found

Heartland has a lost and found office located by the cloakroom at the main entrance to the festival site. You can contact us here if you have lost your phone, your jacket or something else – or if you have found something that is not yours.

Immediately after Heartland, lost property where the owner can be identified is handed over to the police lost property office. Including e.g., driving license, health insurance card and other lost property, e.g., money, particularly valuable jewelry, and other valuable items.

Other lost property is stored at Heartland for at least 30 days, after which the property can be sold, given away, destroyed if the owner has not contacted us before the end of the 30 days.

The Lost and Found Office, Funen Police, Thulevej 27, 5210 Odense NV,
Phone +45 65 20 14 85, E-mail: fyn@politi.dk

Wonderland

Wonderland is Heartland’s back lounge area, which you can access with a Wonderland ticket. Here you can get a breather from the festival and relax in quiet surroundings.

In Wonderland, we offer, among other things, the opportunity to take a rest and be waited on by our friendly service team, who can help with restaurant reservations and much more. If you are away on business, Wonderland also gives you the opportunity to network and have meetings with customers and partners in quiet surroundings.